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Comparison

Purple Engage vs SevenRooms

SevenRooms and Purple Engage compared on reservations, tills, WiFi capture, messaging, reviews, measurement and pricing. Every statement about SevenRooms comes from its own website and links to its source.

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SevenRooms or Purple Engage: which fits your venue?

Choose SevenRooms if reservations and waitlist run your operation and you want CRM, Perks loyalty and review replies on the same system, with one of the 30+ POS systems it lists. 45910

Choose Purple Engage if you want every WiFi sign-in as a contact, offers redeemed at the till, and each campaign measured against a held-back group where a holdout is set, with prices published on the site.

How do SevenRooms and Purple Engage compare, feature by feature?

Checked on sevenrooms.com on 30 September 2026. The SevenRooms column says only what its own pages state, each with a numbered source. Where its site does not mention something, the cell says “Not listed on their site”, which is not the same as “No”.

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SevenRooms and Purple Engage, feature by feature, checked 30 September 2026
FeatureSevenRoomsPurple Engage
Guest WiFi captureThrough WiFi partner integrations: their integrations page lists Fydelia and CaptiveWiFi. 4Every guest WiFi sign-in becomes a contact with a visit history, from Purple WiFi, Cisco Spaces, Cisco Meraki or Juniper Mist.Also runs without Purple WiFi: venues can be created in Engage.
Till integrations30+ POS systems listed, including MICROS Simphony, Square, Lightspeed, Toast and Zonal, with real-time, two-way integration. 4Sales from Square, Lightspeed X-Series, Epos Now, Loyverse and Oracle Simphony.Toast and Lightspeed K-Series check offer codes at the till.
Offers redeemed at the tillNot listed on their siteCodes pushed into Lightspeed X-Series and Shopify, checked live at Toast and Lightspeed K-Series, and read back from Square, Epos Now, Loyverse and Oracle Simphony sales. A pilot the Purple team sets up with you.
Table bookingsNative reservations and waitlist. 5No native bookings.Booking data from ResDiary, and a completed booking can start a journey.
Hotel PMSHotel PMS integration for F&B data. 3Mews and apaleo: stays land on the guest record, and a hotel checkout can start a journey.
Email marketingEmail Marketing, listed as an add-on on their pricing page. 6A drag-and-drop builder on a brand kit, a send preview with exclusions by reason, A/B tests and journeys.
SMSText Marketing (SMS) in North America, as of Q4 2025. 7Through your own Twilio account, at Twilio's price with no Purple markup, and one credit a segment.
WhatsAppWhatsApp Messaging in the APAC, EMEA and Middle East regions. 7Template campaigns through your own Twilio account, at one credit a message. No marketing templates to US numbers, which Meta has paused.
Automated journeysBehaviour-triggered emails to guest segments. 8Started by a WiFi visit, a purchase, a completed booking, a hotel checkout, a birthday and more, with split paths and held-back groups.
LoyaltyPerks, shown on the host stand and guest chits. 9No points or stamps loyalty.Rewards are single-use vouchers with caps, a cooldown and a budget.
Review managementReview monitoring with in-line replies. 10A “leave a review” button on surveys, shown to every respondent.Review requests to every guest after a recorded visit, by email or text, with no score gating and nothing offered in return. A pilot the Purple team sets up with you.
Guest surveysGuest surveys after on- or off-premise experiences. 1016 question types, with answers written to the guest profile and NPS tags.
Results against a held-back groupEach automated email tied to reservations, online orders, POS and revenue. A held-back group is not listed on their site. 8The extra share of guests who came back, booked or bought against a held-back group, with a 95% range and takings for each group, where a holdout is set. “Not measured yet” when fewer than 50 are held back.
AI assistantAI Responses, AI Feedback Summary, AI Note Polish and Voice AI. AI-written messages are reviewed and sent by a team member. 1112An AI team that raises ideas every night and stages work for a person to approve. By default, nothing is sent until a person approves it.
MCP serverNot listed on their siteA remote MCP server: a scoped key can read, draft and ask for approval. No scope can send.
Public APIAn API, with API & Integrations listed as an add-on. 46A public REST API with 31 paths and 14 scopes, and signed webhooks.

How are SevenRooms and Purple Engage priced?

SevenRooms

SevenRooms does not list prices. Its pricing page shows three packages, Starter, Growth and Premium, each with “Get a quote”, and add-ons including Email Marketing, WhatsApp / Text Marketing, Voice AI and API & Integrations. 6

Purple Engage

Purple Engage publishes its prices. You pay for credits, the monthly usage unit, and contacts are unlimited*. The free plan is listed at 500 credits a month with no card, and paid plans are listed from £12 to £948 a month. Each text segment or WhatsApp message uses one credit, and Twilio also bills it on your own account, with no Purple markup.

See Purple Engage pricing

When is SevenRooms the better choice?

When one of these describes your venues, going by what SevenRooms' own site says.

  • Reservations and waitlist are the core of your operation, and you want CRM on the same system. 15
  • You run one of the 30+ POS systems they list and want spend on guest profiles through a real-time, two-way integration. 4
  • You run hotel F&B, membership clubs, nightlife or sports venues and want Perks, Voice AI and review replies from one vendor. 1391012

Where SevenRooms is ahead

  • Native reservations and waitlist. 5Purple Engage:Engage takes no bookings itself. Booking and stay data comes in from ResDiary, Mews and apaleo.
  • A much longer POS list: 30+ systems on their integrations page. 4Purple Engage:Engage reads sales from five tills and checks offer codes at two more.
  • Review monitoring with in-line replies. 10Purple Engage:Review requests to every guest after a recorded visit, with no score gating and nothing offered in return.
  • Perks loyalty and Voice AI. 912Purple Engage:Engage has no points loyalty and no voice product.

When is Purple Engage the better choice?

When one of these describes your venues.

  • You want every guest WiFi sign-in to become a contact with a visit history, from Purple WiFi, Cisco Spaces, Cisco Meraki or Juniper Mist.
  • You want offers redeemed at the till: codes pushed into Lightspeed X-Series and Shopify, checked live at Toast and Lightspeed K-Series, or read back from Square, Epos Now, Loyverse and Oracle Simphony sales.
  • You want each campaign measured against a held-back group where a holdout is set: the extra share of guests who came back, booked or bought.
  • You want SMS and WhatsApp through your own Twilio account, with no Purple markup on Twilio's price.
  • You want published prices: pay for what you send, with unlimited* contacts and a free plan.

How do you switch from SevenRooms to Purple Engage?

Switching from SevenRooms: what changes, step by step.

Moving from SevenRooms

  • There is no ready-made SevenRooms connector. Bring guests in by CSV import, CSV over SFTP, the public API or Zapier where SevenRooms can export them.
  • If you take bookings in ResDiary, Engage reads them from there.
  1. Create your venues in Engage, or connect Purple WiFi, Cisco Spaces, Cisco Meraki or Juniper Mist.
  2. Import your contacts by CSV. Engage records which channels each contact's consent covers and who attested to it.
  3. Connect your till, booking system or PMS, so spend, bookings and stays land on the guest record. Visits come from a connected WiFi system.
  4. Set up your own sending domain for email, and your own Twilio account for SMS and WhatsApp.
  5. Rebuild your automations as journeys by hand. Campaigns your AI team stages hold back 5% of guests, so your first one can be measured against a held-back group.

Questions

Is Purple Engage an alternative to SevenRooms?

For guest data, email, SMS, WhatsApp, journeys, offers and measurement, yes. SevenRooms is built around reservations and waitlist, and Engage takes no bookings itself: it reads booking and stay data from ResDiary, Mews and apaleo. 5

Can I use Purple Engage and SevenRooms together?

Yes. There is no ready-made SevenRooms connector: bring contacts in through CSV import, CSV over SFTP, the public API or Zapier where SevenRooms can export them.

Does Purple Engage capture guests from WiFi?

Yes. Every guest WiFi sign-in becomes a contact with a visit history for the venue. It works with Purple WiFi, Cisco Spaces, Cisco Meraki and Juniper Mist.

Where does Purple Engage send SMS and WhatsApp?

Through your own Twilio account, so where you can send depends on that account and the destination. Meta has paused WhatsApp marketing templates to US numbers, so Engage blocks them by default.

Where do these facts come from?

Every statement about SevenRooms on this page comes from sevenrooms.com, read on 30 September 2026. Each source below lists the words we relied on. Purple Engage facts come from our own product pages.

  1. SevenRooms home pagehttps://sevenrooms.com/More than just reservationsMembership ClubsNightclubs & BarsSports & Entertainment
  2. SevenRooms for restaurantshttps://sevenrooms.com/restaurants/Trusted by more than 15,000 restaurants around the world
  3. SevenRooms for hotelshttps://sevenrooms.com/hotels/Hotel Restaurant CRM for Revenue GrowthIntegrate F&B data with your hotel PMS
  4. SevenRooms integrations and APIshttps://sevenrooms.com/platform/integrations-apis/our real-time, two-way POS integrationRestaurant WiFi integrationsthis page is not an exhaustive list of our integrations.100+ integrations and a flexible API
  5. SevenRooms CRMhttps://sevenrooms.com/platform/crm/Our reservations, waitlist and online ordering solutions capture contact information
  6. SevenRooms pricinghttps://sevenrooms.com/pricing/Get a quoteAvailable add-ons
  7. SevenRooms text marketinghttps://sevenrooms.com/platform/text-marketing/As of Q4 2025, Text Marketing (SMS) is available in North America.Now available: WhatsApp Messagingavailable in the APAC, EMEA, and Middle East regions.
  8. SevenRooms marketing automationhttps://sevenrooms.com/platform/marketing-automation/send behavior-triggered emails to every guest segment.ties every automated email to reservations, online ordering, POS systems and revenue
  9. SevenRooms Perkshttps://sevenrooms.com/platform/perks/puts Perks directly on the host stand and guest chits
  10. SevenRooms reputation managementhttps://sevenrooms.com/platform/reputation-management/aggregated review monitoring, in-line replies and connected guest profiles.Instantly send guest surveys after on- or off-premise experiences
  11. SevenRooms artificial intelligencehttps://sevenrooms.com/platform/artificial-intelligence/AI ResponsesAI Feedback SummaryAI Note PolishAI-generated messages in SevenRooms are always reviewed and sent by a team member.
  12. SevenRooms Voice AIhttps://sevenrooms.com/platform/VoiceAI/Voice AI

Purple Engage sources

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All comparisons

Every comparison, and how the facts on these pages were checked.

See Purple Engage on your own venues

The free plan is listed at 500 credits a month, with unlimited* contacts and no card needed.

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