Integrations
Your tools. One guest record.
Connect your WiFi, tills, bookings, hotel systems and email tools. Everything they know about a guest lands on one record that every segment, journey, offer and ad reads. Most connectors are in beta; only Purple WiFi and Twilio are certified.

All integrations
33 integrations
WiFi and visits
Purple WiFi
Guest sign-ins, visits and each guest's marketing opt-in flow into Engage, and consent stays in step with Purple WiFi both ways. Historic guests are imported on setup.
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Bookings and staysapaleo
Stays and guests flow into Engage from apaleo reservations. apaleo records no marketing consent, so every guest arrives unsubscribed.
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WiFi and visitsCisco Meraki
Guest sign-ins and visits flow into Engage every five minutes. Meraki sends no marketing opt-in, so guests arrive unsubscribed until they opt in elsewhere.
Explore integrationWiFi and visits
Cisco Spaces
Guest profiles, visits and time on site flow into Engage, with separate email and text opt-ins.
Explore integration- Automation and data
CSV over SFTP
Contacts and transactions flow in from CSV files on your SFTP server, and exports are written back.
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Point of saleEpos Now
Sales, customers and products flow into Engage. Offers redeem by reading redemptions back from synced sales.
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Reviews and adsGoogle Business Profile
Your venues' Google reviews in Engage Reviews, set up with the Purple team once Google approves API access.
Explore integrationCRM and commerce
Google Sheets
Contacts sync both ways between one tab of a sheet and Engage.
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CRM and commerceHubSpot
Contacts and opt-outs flow into Engage. Guests flow out, with a subscribe written only where Engage holds the evidence.
Explore integrationWiFi and visits
Juniper Mist
Guest sign-ins and visits flow into Engage. Mist sends no marketing opt-in unless you map a custom portal field, so guests otherwise arrive unsubscribed.
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Point of saleLightspeed K-Series
Staff redeem Engage offer codes at the till, checked live. K-Series sends no sales to Engage.
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Point of saleLightspeed X-Series
Sales, customers and products flow into Engage. Offer codes can be pushed into the till as promo codes.
Explore integrationPoint of sale
Loyverse
Sales, customers and products flow into Engage. Offers redeem by reading redemptions back from synced sales.
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CRM and commerceMailchimp
Guests and consent flow out to one Mailchimp audience per sync, and Mailchimp unsubscribes always come back and win.
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Automation and dataMake
Eight Engage triggers start scenarios, and scenarios can create or update guests, tag them, record events, set consent and enrol guests in journeys.
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Reviews and adsMeta Ads
Facebook and Instagram audiences of consented guests in Engage Ads, a pilot set up with the Purple team.
Explore integrationBookings and stays
Mews
Hotel stays and guests, with their marketing consent, flow into Engage. Guest updates and marketing consent flow back to guests who already have a Mews profile; Engage never creates one.
Explore integrationAutomation and data
Microsoft Power Automate
One trigger with an event picker starts flows, and flows can create or update guests, tag them, record events, set consent and enrol guests in journeys.
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Point of saleOracle Simphony
Sales and products flow into Engage from Simphony Standard Cloud. Offers redeem by reading redemptions back from synced sales.
Explore integrationAutomation and data
Pipedream
Eight Engage triggers start workflows, and workflows can create or update guests, tag them, record events, set consent and enrol guests in journeys.
Explore integration- Automation and data
Public REST API
A documented public API with 31 paths and 14 scopes lets your systems read and write contacts, tags, events and consent.
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Bookings and staysResDiary
Bookings and guests flow into Engage, and unsubscribes flow back to ResDiary. Needs your own ResDiary API licence.
Explore integrationCRM and commerce
Salesforce
Leads, contacts, person accounts or a custom object sync both ways with email opt-outs, and campaign membership comes in as history.
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CRM and commerceSegment
Identify, track and deletion requests flow into Engage, and visits, purchases and consent changes flow out to Segment.
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CRM and commerceShopify
Online and in-store orders, customers and products flow into Engage. Offer codes can be pushed into Shopify as discount codes.
Explore integrationPoint of sale
Square
Sales, refunds and customers flow into Engage. Offers redeem by reading redemptions back from synced sales.
Explore integration
CRM and commerceStripe
Charges and customers flow into Engage. Card numbers are never stored.
Explore integrationPoint of sale
Toast
Staff redeem Engage offer codes at the till, checked live. Toast sends no sales to Engage.
Explore integration
CRM and commerceTwilio
Engage sends SMS and WhatsApp through your own Twilio account. Twilio bills you directly, with no Purple markup.
Explore integration- Automation and data
Warehouse export
Contacts, activities, transactions, reservations and stays flow out hourly, every six hours or daily to your own BigQuery, Snowflake or Amazon S3.
Explore integration - Automation and data
Webhooks
Signed JSON comes in from your own booking engine or script, and signed webhooks send contact, email, visit, purchase, form and voucher events out to your own endpoint.
Explore integration - Automation and data
Website forms
Sign-ups from forms on your own website post straight into Engage.
Explore integration
Automation and dataZapier
Eight Engage triggers start Zaps, and Zaps can create or update guests, tag them, record events, set consent and enrol guests in journeys.
Explore integration
Your tools belong here too
Connect a custom system with the API or webhooks, or tell us what you need.
Questions
Are the connectors proven?
Purple WiFi and Twilio are certified. The other connectors are in beta: each is tested against data modelled on the vendor's published documentation, and has not yet been checked against a live account of that vendor. Every connector has a health page that shows how many records are in sync, failing or waiting, with the vendor's error and a re-run.
Are the Zapier, Make, Pipedream and Power Automate apps public?
They are in beta and are not listed in the app marketplaces, so ask us for access; Zapier access is by invitation. Each app runs on a scoped API key with signed deliveries: eight triggers, six actions and a guest search for Zapier, Make and Pipedream, and one trigger with an event picker for Microsoft Power Automate.
Do I need a till integration to redeem offers?
No. Staff can redeem with a PIN on the guest's phone, a self-redeem countdown or the camera scanner in the staff web app. A till integration adds redemption at the point of sale, a pilot the Purple team sets up with you.
What can webhooks send?
Events about contacts, email, subscriptions, tags, segments, visits, purchases, forms, vouchers and texts. Each delivery is signed with HMAC-SHA256 and sent at least once, with six attempts over about 14 hours, and an endpoint is switched off after 20 consecutive failures. Erased contacts are never published.
Can I connect HPE Aruba, Ruckus, Ubiquiti UniFi, Fortinet or Zonal Aztec?
Not as ready-made connectors. Purple WiFi runs on HPE Aruba, Ruckus, Ubiquiti UniFi and Fortinet access points, so guests on those networks reach Engage through Purple WiFi, or through the signed webhook if your portal can send one. Without a Zonal Aztec connection, offers still redeem by staff PIN or the staff web app. Tell us what you run.
What if my system is not listed?
Use the public REST API, signed webhooks, website forms or CSV files over SFTP, or tell us what you run.
Connect the systems you already run
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