Follow up after checkout
Use stays from Mews to start a journey when a guest checks out.
Bookings and stays
Mews + Purple Engage
Connect a hotel stay to the next booking.
What connects with Engage
Hotel stays and guests, with their marketing consent, flow into Engage. Guest updates and marketing consent flow back to guests who already have a Mews profile; Engage never creates one.
Explore customer data in EngagePut the connection to work
Two ways to use Mews with your Engage marketing.
Keep guest preferences connected
Send guest updates and marketing consent from Engage back to guests who already have a Mews profile. Engage never creates a profile in Mews.
From connection to campaign
Start with one useful workflow. Check the data and the consent it carries, then approve what your AI team prepares.
Connect your account
Use an account with permission to connect Mews. Choose the venues or data sources you want to use.
Check the data and permissions
Review a sample record and confirm the relevant marketing permissions before adding people to campaigns.
Approve the first campaign
Let your AI team prepare the work and, by default, approve each action before it reaches a guest.
Questions
What connects between Mews and Engage?
Hotel stays and guests, with their marketing consent, flow into Engage. Guest updates and marketing consent flow back to guests who already have a Mews profile; Engage never creates one.
Do I need Purple WiFi?
No. Engage works with customer data from your existing tools. WiFi is an optional source of guest and visit data.
Who controls the campaigns?
By default, you approve each action and campaign before it reaches a guest or spends money, and the AI can never launch or fund an ad. External assistants connected through MCP can read, draft and ask for approval, never send.
More connections to explore
All integrations
Bookings and staysapaleo
Stays and guests flow into Engage from apaleo reservations. apaleo records no marketing consent, so every guest arrives unsubscribed.
Explore integration
Bookings and staysResDiary
Bookings and guests flow into Engage, and unsubscribes flow back to ResDiary. Needs your own ResDiary API licence.
Explore integration
WiFi and visitsPurple WiFi
Guest sign-ins, visits and each guest's marketing opt-in flow into Engage, and consent stays in step with Purple WiFi both ways. Historic guests are imported on setup.
Explore integration
Put this connection on one guest record
Bring your tools into one marketing platform and approve what your AI team stages.